Accounting and audit firms manage recurring client work across auditing, payroll, tax, and consulting, often combining fixed-price, ad-hoc, and volume-based fees. They require precise expense capture, detailed billing by service type, and clear profitability tracking for each client engagement.

Challenges include over-servicing clients through activity overruns, inefficient staff planning, and low utilisation rates that reduce profitability and strain resources.

Handles complex fee structures, combining fixed, ad-hoc, or time-based billing with flexible scheduling. Supports detailed profitability reporting and provides advanced invoice review and adjustment before final approval.

Advertising agencies manage campaign-based projects requiring detailed time and cost planning, complex client proposals, and the ability to bill both time and high-value expenses. Expense mark-ups for media, production, and technical services are common, demanding precise control and transparency across accounts.

Challenges include inaccurate cost estimates, frequent campaign changes, and weak purchasing controls that can erode margins and delay billing.

systems@work enables accurate time and cost budgeting, real-time tracking, and profitability analysis by client, campaign, or expense type. It manages staff availability, integrates with Microsoft Project, and allows flexible billing for both time and expenses.

Consulting firms deliver diverse client projects ranging from short-term advisory work to large, phased implementations. Pricing models vary from time-and-material to milestone-based fixed fees, with frequent on-site work and a need to forecast staff utilisation and track project progress accurately.

Challenges include project overruns, poor revenue recognition, underused or misallocated staff, and difficulty recovering expenses or valuing work in progress.

systems@work provides precise project control, enabling tracking of budgets, milestones, and percentage completion. It supports analysis by sector, client, or role, manages staff availability and skills, integrates with Microsoft Project, and ensures accurate revenue recognition and flexible billing.

Engineering, architecture, surveying, and real estate firms manage large, phased projects where pricing may be time-based, milestone-based, or a percentage of construction costs. Work is highly utilisation-driven, often tied to tangible deliverables like drawings or plans, with complex third-party fees requiring careful tracking and rebilling.

Challenges include project overruns, inaccurate revenue recognition, unrecovered expenses or subcontractor fees, and inefficient staff planning.

systems@work delivers full project visibility, enabling comparison of actuals against budgets, accurate capture of completion percentages, and proper revenue recognition. It manages diverse pricing models, integrates with Microsoft Project, tracks third-party costs, and supports flexible expense and time-based billing.

Financial, banking, and insurance organisations manage complex, client-, policy-, or fund-based activities requiring strict control over time, costs, and fee justification. Profitability must be tracked precisely, and every expense must align with policy and compliance standards.

Challenges include over-servicing clients, poor cost visibility, and the need for total transparency in client-related spending such as hospitality or gifts.

systems@work enforces detailed expense policies, budgets, and approval limits while capturing time and cost data by client, product, or fund. It ensures full auditability, policy compliance, and multidimensional analysis of profitability across all business lines.

Sport, entertainment, and hospitality organisations are highly event-driven, with mobile teams and substantial travel-related spending. Staff often operate remotely, generating frequent expense claims that must be processed efficiently.

Challenges include managing high transaction volumes, maintaining cost control, and ensuring quick reimbursement to travelling staff.

systems@work streamlines expense capture and approval for mobile users, enforces spending policies, enables fast image-based document submission, and supports rapid on-the-go authorisation and payment.

Health and pharmaceutical organisations manage large teams and incur significant costs promoting products, providing samples, and funding medical education and events. Every activity must be transparent and compliant with strict healthcare regulations, including HCP reporting.

Challenges include escalating promotional costs, complex expense allocation across products and applications, and the need to justify all spending to avoid regulatory breaches.

systems@work delivers full auditability, multi-dimensional expense tracking, and automated HCP reporting. It enforces policy compliance, enables pre-approval for promotional and travel spend, and provides detailed allocation by product, doctor, and medical activity.

IT and telecoms firms balance complex project-based and service-based work, from long-term implementations to continuous support. They rely on diverse pricing models and skilled teams working across multiple client sites, requiring constant monitoring of utilisation, budgets, and project progress.

Challenges include scope creep, cost overruns, technical dependencies, and unprofitable fixed-price projects caused by poor visibility or excessive rework.

systems@work provides clear oversight of project performance, profitability, and resource utilisation. It supports multiple billing models, integrates with Microsoft Project, manages complex cost structures, ensures accurate revenue recognition, and delivers detailed analysis across projects, clients, and roles.

Legal firms handle a mix of project-based, ad-hoc, and retainer work with complex, client-specific fee arrangements. Accurate time capture, detailed record-keeping, and strict data security are essential, as is managing lengthy cases and sensitive client information.

Challenges include uneven staff utilisation, delayed payments, disputed fees, and the need for thorough documentation and justification of all billable activity.

systems@work supports precise time recording, secure data handling, and flexible billing. It enables draft invoices, expense imports, and detailed narrative capture for reporting and client billing, while providing full audit control and the ability to retain work-in-progress indefinitely.

Not-for-profit organisations face growing pressure to operate efficiently, meet donor compliance requirements, and maintain complete financial transparency. Projects are often long-term, funded by multiple donors with varied performance criteria, and require careful allocation of time, cost, and overhead.

Challenges include minimising administrative costs while accurately tracking time and expenses by donor and project to ensure accountability and compliance.

systems@work provides scalable, easy-to-use web and mobile solutions for time and cost tracking. It supports multi-currency and multi-language environments, enables detailed reporting and analysis, and helps organisations plan, budget, and demonstrate responsible fund management.

Oil and gas companies operate in a project-driven environment requiring detailed tracking of time, costs, and authorisations across complex ventures and joint operations. Managers must monitor performance closely, comparing actual work against budgets to maintain profitability and control.

Challenges include project overruns and inefficient staff planning, both of which can lead to cost escalation and missed milestones.

systems@work enables precise project budgeting and time tracking, integrates with Microsoft Project, and provides analysis across multiple dimensions. It supports staff planning, cost allocation, and joint-venture reporting, ensuring accurate internal control and transparency across projects.

Public sector organisations operate under strict accountability and transparency requirements, with every expense subject to public and audit scrutiny. Policies are complex, budgets tight, and security paramount.

Challenges include managing intricate allowance rules, multi-level authorisations, and the need to capture and report detailed transactional data within limited budgets.

systems@work enforces compliance through sophisticated workflows, granular policy validation, and full audit trails. It provides configurable reporting, budget comparison tools, and secure image management to ensure transparency and control across all expense activities.